EatRight Ontario Privacy Statement

Our Commitment

EatRight Ontario and Dietitians of Canada is committed to protecting your privacy and personal information when you are using the EatRight Ontario website. This Privacy Statement explains the current information management practices on our website.

Personal Information

Information submitted by web site users on a voluntary basis is used for the purpose of providing you with information regarding EatRight Ontario services, as well as to provide you with information you have requested. Information from users is only maintained as needed to fulfill the stated purpose.

Using “Cookies”

Like many other web sites, the EatRight Ontario web site uses an Internet tool called a " cookie". Cookies are small bits of data that we send to your computer to track visitor activity on our site. This information is used to help us develop content that responds to the interests of our site visitors.

Tracking IP Addresses

An IP address (Internet Protocol Address) is a number that is automatically assigned to your computer whenever you are using the Internet. Web servers - the computers that "serve up" Web pages - identify your computer by its IP address. We collect IP addresses for the purposes of system administration and to report aggregate information on the use of our site. When you request pages from our site, our servers log your IP address. We can and will use IP addresses to identify a user when it is deemed necessary to enforce compliance with our Terms of Use and License Agreement or to protect our service, site, customers, or others' privacy from those that might abuse such.

Web Analytics

In order to serve you better, we use web analytics services to help analyze the use of our website. This tool uses cookies to collect and generate information about your visits to our site (including your IP address) that is transmitted to servers in an anonymous form for processing. We study patterns of website activity so we can improve the experience of visitors to our site.

Social Networks

When using EatRight Ontario’s Facebook or Twitter accounts, please refer to the privacy statements from those organizations.

Email a Dietitian service from EatRight Ontario

Residents of Ontario have the opportunity to email a nutrition question and receive a response from a Registered Dietitian. By submitting your questions to the Email a Dietitian service, you provide the Email a Dietitian service with personal information. Your acceptance of the terms of the EatRight Ontario Email a Dietitian service constitutes your consent to such information being collected, held, used and disclosed by the Email a Dietitian service and Dietitians of Canada, the operator of the service.

The Email a Dietitian service and Dietitians of Canada collect this information, use it and, where necessary, disclose it to identify the requester in order to respond to your enquiries; provide the requester with useful content and services; and assure quality service standards. Email a Dietitian service and Dietitians of Canada are governed by standards and policies to ensure that personal information is treated with care and respect.

To help us monitor and improve services, EatRight Ontario and Dietitians of Canada may produce anonymous reports without the use of information or data that may identify individuals.

My Goals Service

If you are 19 years of age or older and a resident of Ontario, and are an eaTracker registrant with an account for the eaTracker service with Dietitians of Canada, you may activate the EatRight Ontario functions of the My Goals feature of your account with Dietitians of Canada. This feature allows the EatRight Ontario service of Dietitians of Canada to send you reminder messages and healthy eating tips that may be relevant to your goals. In order to participate, we may require additional information from you, including without limitation your postal code, so that we can deliver information that we believe is relevant to your personal goals, and so that we can gather anonymous statistics about our users across the Province of Ontario.

As currently designed, the My Goals feature includes the following functionality: based on the goals you select within eaTracker, the EatRight Ontario service of Dietitians of Canada will send (and you agree to receive) automated messages that relate to your goals. The messages may include reminders, tips and links to Dietitians of Canada resources to help you stay on track. If you have created customized goals, you agree that dietitians from EatRight Ontario may review those customized goals, and may, through the My Goals feature, send you customized reminders, tips or information. The representatives from Eat Right Ontario will not be able to access your name or specific address information, but will have access to information about your geographical region (but not your postal code), your sex and your age, which the representatives from Eat Right Ontario will use to provide you with information that they consider relevant to your goals.


We have taken steps to make sure all information received from our online visitors is as secure as possible against unauthorized access and use.


Please be assured that we take your privacy seriously, and make every reasonable effort to protect it. If you have questions or comments about our privacy policy, please let us know through Contact Us on EatRight Ontario site.

Last Update – May 15, 2012

EatRight Ontario reserves the right to change this privacy policy at any time. Any changes to the privacy policy will be posted on this website.